Here you can find answers to common questions, troubleshooting as well as user manuals and installation guides.
If you have an issue relating to the program on your computer click the button below.
If you have an issue relating to the lock, gateway or card reader click the button below.
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This section can help you to find the answer to your question/issue in no time, without the need to create a new ticket.
Most questions can be answered in our Knowledge Base tutorials or by performing a search. Please always make sure to search those areas first for your topic before creating a new ticket.