Back to knowledgebase
Deadline over time enabled the guest already booked: This message appears when you have RESERVED the room or the Room hasn't been checked out by the returned card To Fix This: Select the room Click Checkout Select the room again Click Change Status ...
Deadline over time enabled the guest already booked:
This message appears when you have RESERVED the room or the Room hasn't been checked out by the returned card
To Fix This:
Checking out the room will not rectify the problem, the room must be set to vacant after checking out.Premise In the event of a suspected mechanical failure, you could check that the internal mechanism is triggering as intended. This is only done when a lock is accepting a card (green light, single beep), but is not unlocking the door. Note: This ...
Setting up KASAccess To start using KASAccess, you need to obtain login credentials from KAS. This can be done by contacting their customer service via phone or email. Once you receive your login details, you can log into KASAccess and access the ...
KASAccess Guest Keys - Bluetooth Guest Keys (Pin Codes or RFID Cards) when created have a Bluetooth key/s associated by default This is applied through the Unique Identifier section for new Guests, or if a Unique Identifier already exists please ...