8 Jul 20252 min read
Premise In the event of a suspected mechanical failure, you could check that the internal mechanism is triggering as intended. This is only done when a lock is accepting a card (green light, single beep), but is not unlocking the door. Note: This ...
3 Aug 20211 min read
Please see attachment.
22 Dec 20201 min read
In order to transfer all your locks to a different KAS web console email account please email the following information to support@kas.com.au with a subject line Migration of the Locks. 1) Username and Password of the current primary Account, from ...
2 Aug 20203 min read
Please Note: Pincodes and RFID Cards from the Console will be removed when you reset the lock and will have to be added again after the lock is re-activated back to your Console account however, the data history records for the lock will be retained ...
26 Aug 20191 min read
Lock Handle Orientation For some Locks the orientation is required. Please use this diagram to confirm your requirements
29 Jul 20191 min read
KAS SQL Database Backup Tool Please click on the following link to download the KAS Auto Backup Tool: Download Backup Tool Double click on the KAS Back Tool setup Click Next Keep clicking Next until you see the following screen and then click ...
9 Jul 20191 min read
Ensure the following to wake up keypad: Batteries are inserted with correct orientation Batteries are new and not flat Use your palm - 3 or more fingers and cover a large area of the keypad - you cannot wake up the keypad successfully with only 1 ...
27 Jun 20191 min read
26 Jun 20191 min read
Please click here to download the PDF This Device inputs 240V
26 Jun 20191 min read
Locating DIP switches DIP switches are located under the plastic front cover . If you do not have DIP switches, you will have a different model and can not change your mode Working Mode Options
21 Jun 20191 min read
17 Jun 20191 min read
Instructions Open SQL Server Management Studio Login with your details. This information should be kept upper management. If you need help finding your login details, please contact contact your IT department Right-click on the database named ...
17 Jun 20192 min read
The log is collected as a text file and is saved to your PC directory (C:Program FilesKAS) or (C:Users kas-supportAppDataLocalVirtualStoreProgram FilesKAS) change "Kas-support" to your PC account name to find your PC account name click on ...
17 Jun 20191 min read
Your unique Serial Number & Activation Code is located in 4 Places: 1. On the KAS APP Activation Card 2. On the Box 3. On the back of the Lock 4. On the Circuit Board (any damage will void the warranty)
17 Jun 20191 min read
Deadline over time enabled the guest already booked: This message appears when you have RESERVED the room or the Room hasn't been checked out by the returned card To Fix This: Select the room Click Checkout Select the room again Click Change Status ...
17 Jun 20193 min read
Warranty Terms & Conditions A link to the full Warranty Terms and conditions have been included in this article. Please click the heading. Procedure Please ensure you read the Warranty Terms and Warranty Procedure completely before you proceed with ...
10 Jun 20191 min read
Issue Card This will write a card and invalidate any card before this. example: When issuing a second card of the same type, this will invalidate previous cards of the same type The previous customs cards will still operate the lock until a new ...
28 May 20194 min read
Energy Saving Device (ESD) Datasheet Note for Installers : Updates to wiring requirements for Air Conditioners For those who have previously used our ESD 910, 920s, or 930s, you should be aware that installation standards have changed. As a result, ...