Back to knowledgebase

Keypad will not light up after touch

Ensure the following to wake up keypad: Batteries are inserted with correct orientation Batteries are new and not flat Use your palm - 3 or more fingers and cover a large area of the keypad - you cannot wake up the keypad successfully with only 1 ...

Popular searches

Browse by area

Browse by product

Popular intents

Ensure the following to wake up keypad:

  • Batteries are inserted with correct orientation
  • Batteries are new and not flat
  • Use your palm – 3 or more fingers and cover a large area of the keypad – you cannot wake up the keypad successfully with only 1 finger

If keypad still does not wake up:

  • Press the 'refresh switch' on the base of the front lock handle (see image below) for 3 seconds.  Let go and wait 5 seconds. This will reset the electronic circuit board.
  • Now try waking up keypad

Related articles

4 Aug 20264 min read

KASAccess Inner Range Integriti Integration. White Paper

Integration Between KASAccess and Inner Range (Integriti)   1. Executive Summary This white paper describes the integration between KASAccess, the cloud-based access control platform developed by KAS – Keyless Access Security, and Inner Range’s Integriti The integration is intended to enable control of Inner Range Access Control Readers (ACRs) via the Integriti System through the […]

8 Jul 20252 min read

Mechanical Troubleshooting

Premise In the event of a suspected mechanical failure, you could check that the internal mechanism is triggering as intended. This is only done when a lock is accepting a card (green light, single beep), but is not unlocking the door. Note: This ...

14 Jun 202327 min read

KASAccess User Manual / Product Guide

Setting up KASAccess To start using KASAccess, you need to obtain login credentials from KAS. This can be done by contacting their customer service via phone or email. Once you receive your login details, you can log into KASAccess and access the ...