23 Oct 20253 min read
Premise This configuration guide will describe how to configure and wire the 32-Channel RS485 NC/NO lift controller with the NEO ACR V2 Specifications Relay output parameters Refer to the following table according to different brands and different ...
2 Oct 20252 min read
Instructions The process of programming a Platinum Lock to your Lock-S system is very similar to the process you normally would go through in order to program a new door. Step 1 - Firmware Cards (If received): If you received Firmware Cards along ...
11 Sep 20252 min read
Premise This guide is intended for computers purchased after September 2025 as they are not compatible with the previous version of SQL Server 2012 The first step when installing Lock-S software is to install the server. Follow the steps below. If ...
5 Sep 20253 min read
Premise This documentation will explain how to schedule keys using the "Frequency" function in KAS Access It will allow you to have a key for a particular user active on a certain schedule. Examples: Example 1: "MaintenanceUser" needs access to ...
8 Jul 20252 min read
Premise In the event of a suspected mechanical failure, you could check that the internal mechanism is triggering as intended. This is only done when a lock is accepting a card (green light, single beep), but is not unlocking the door. Note: This ...
14 May 20252 min read
Premise: This guide will instruct you on how to install your LMS to Lock-S hardware upgrade. Instructions Step 1) Remove your current locks from the doors. Step 2) Unscrew the back plate on the front-facing part of the lock. The screws are in the ...
4 Apr 20251 min read
Premise Once you're ready to integrate your RMS account with KAS Access, you will need your RMS "Custom Field Name" in order to be able to receive PINs back from KAS (if you wish). This means that once a PIN is generated, it will be sent back to the ...
13 Feb 20251 min read
3 Feb 20252 min read
Premise In the event of a property handover or as part of your backup routines, the Lock-S database can be backed up to prevent a total system lockout. This ensures that in any event, you will be able to restore your database on a new computer and ...
13 Jan 20253 min read
Premise This troubleshooting guide will have a collection of various errors that you may encounter when using the NEO Lock. Please refer to the Table of Content to locate your issue. Troubleshooting Can't pair the ACR/lock to the app If the lock does ...
6 Jan 20254 min read
Premise This Troubleshooting guide will have a collection of solutions for problems that relate to the LOCK-S System Please refer to the Table of Content if you're looking for a specific issue. Troubleshooting Master Card works but not Guest Cards ...
20 Dec 20243 min read
Premise This guide will provide the basic instructions on how to set up a secondary computer and have it access the same Lock-S database as the main computer. Note: While initial installations are included in the original price, subsequent ...
19 Dec 20241 min read
Premise This guide will provide the wiring diagrams for the ACR in various usage scenarios. Wiring and Examples Wire Colors Example: Dual ACRs Normally Open with Electric Strike Example: Dual ACRs Normally Closed with Mag Lock Example: ACR with PIR
18 Dec 202410 min read
Preface This is a full user guide for local management and lock/ACR functionality customization. When using the mobile app or the web interface, please refer to KAS Access or Web Console A PDF copy of this guide is available as an attachment at the ...
10 May 20242 min read
7 Introduction The Platinum is a modern lock that appeals to the modern environment. It is a feature rich and durable lock hardware perfectly suitable to any type of accommodation site. It supports both the current KAS Access system and the ...
6 Mar 20242 min read
Premise If you're interested in integrating a Siteminder partner Property Management System (PMS) into KAS Access (e.g. Little Hotelier), this guide will walk you through the steps required. Instructions 1) Log into KAS Access, and select "Doors and ...
14 Jun 202327 min read
Setting up KASAccess To start using KASAccess, you need to obtain login credentials from KAS. This can be done by contacting their customer service via phone or email. Once you receive your login details, you can log into KASAccess and access the ...
4 Nov 20222 min read
KASAccess Guest Keys - Bluetooth Guest Keys (Pin Codes or RFID Cards) when created have a Bluetooth key/s associated by default This is applied through the Unique Identifier section for new Guests, or if a Unique Identifier already exists please ...