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175 results
29 Jun 20264 min read

ETouch Lock – Series 820~850 Cheat Sheet

Programming Guide This article is a compacted user guide. Please see full manual for further instructions and information Notes: To wake the etouch series lock you need to tap (wake up) the LED display with the palm of your hand. *[MANAGEMENT PIN ...

29 Jun 20261 min read

eKeys App – Devices Update

ANDROID DEVICES ARE CURRENTLY EXPERIENCING SOME PROBLEMS WITH THE APP.   ITEMS AFFECTED SYNCING THE LOCK TO AN ANDROID PHONE SENDING PINbCODES TO USERS PIN CODES NOT WORKING ON THE LOCK SMS NOTIFICATION AT SETUP SMS NOTIFICATION SERVICES KAS IS AWARE ...

29 Jun 20261 min read

eKeys App – Send eKey not working

If the 'Send eKey' button on the app is not working and returning an error message, try the following:   Correct details entered in the Mobile and Email fields To send an eKey to someone, you have to make sure their email and mobile number is entered ...

29 Jun 20261 min read

Z-Wave – Weather Rating

Yes, the KAS Z-wave digital lock can be used as an external door lock. It cannot be exposed to direct rain/wet weather. It can be installed on an outside door provided it has adequate partial or full cover so water does not leak into the keypad. The ...

29 Jun 20261 min read

Z-Wave Lock – Where To Buy

Where can I buy Z-wave Lock? This product is no longer purchasable in the KAS product line. We will still support this product to other certified Z-wave resellers. You can connect them here… www.digitalhomesystems.com.au