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29 Jun 20261 min read

Neo Cloud Lock – Fire Certificates

Neo Cloud Lock holds the following fire certificates. KAS recommends you speak to your certifier and supplying them with the relevant certificates before purchasing any hardware Ecore: Mortise Latch & Tubular Latch Firecore: Mortise Latch & Tubular ...

29 Jun 20261 min read

Platinum Lock – Fire Certificates

Platinum Lock hold the following fire certificates. KAS recommends you speak to your certifier and supplying them with the relevant certificates before purchasing any hardware Ecore: Mortise Latch & Tubular Latch Firecore: Mortise Latch & Tubular ...

17 Jun 20191 min read

Lost Serial Number & Activation Code

Your unique Serial Number & Activation Code is located in 4 Places: 1. On the KAS APP Activation Card 2. On the Box 3. On the back of the Lock 4. On the Circuit Board (any damage will void the warranty)

17 Jun 20193 min read

Warranty Claims

Warranty Terms & Conditions A link to the full Warranty Terms and conditions have been included in this article. Please click the heading. Procedure Please ensure you read the Warranty Terms and Warranty Procedure completely before you proceed with ...