29 Jun 20261 min read
If you getting the below error message, when you are trying to send an eKey. Please check the following: " Error Operation returned an invalid status code 'Unauthorized' " It means there is already an email or mobile number attached to this eKey -> ...
29 Jun 20261 min read
If the 'Send eKey' button on the app is not working and returning an error message, try the following: Correct details entered in the Mobile and Email fields To send an eKey to someone, you have to make sure their email and mobile number is entered ...
29 Jun 20261 min read
Add a New Lock to your Smart Phone Ensure you have Bluetooth enabled on your smartphone Ensure the lock is powered with new batteries. Test it by wake up the keypad. Login to the mobile app Select ‘Add Lock’ on the tab bar Your phone will now search ...
29 Jun 20261 min read
ANDROID DEVICES ARE CURRENTLY EXPERIENCING SOME PROBLEMS WITH THE APP. ITEMS AFFECTED SYNCING THE LOCK TO AN ANDROID PHONE SENDING PINbCODES TO USERS PIN CODES NOT WORKING ON THE LOCK SMS NOTIFICATION AT SETUP SMS NOTIFICATION SERVICES KAS IS AWARE ...
29 Jun 20261 min read
How to set up? Login to KAS App and activate your new lock. See ‘Getting Started Guide’ online for instructions to setup/activate the lock. Tap the ‘arrow’ on the lock cell when it is highlighted and in range [IMPORTANT]. This ensures the clock is ...
29 Jun 20261 min read
Please see the attachments in the this articles
29 Jun 20261 min read
Power Cycle NEO Lock 1) Take only one battery out from the back. 2) Put your palm or four fingers and hold it on the keypad/face of the lock. 3) Now put the battery back in while holding the palm/fingers on the face. 4) Let go palm/fingers from the ...
29 Jun 20264 min read
Programming Guide This article is a compacted user guide. Please see full manual for further instructions and information Notes: To wake the etouch series lock you need to tap (wake up) the LED display with the palm of your hand. *[MANAGEMENT PIN ...
29 Jun 20261 min read
Step # 1: unscrew all the screws as shown Step # 2: Take the old motor off as shown Step # 3: Plug in the new motor as shown Step # 4: Finally put all the screws back and tighten them.
29 Jun 20261 min read
Please see the attachment at the end of this Article
29 Jun 20261 min read
Know your Handle orientation Refer to the picture below and see if you have a left handle lock or a right handle lock LEFT RIGHT Unscrewing unscrew the screws marked on the ...
29 Jun 20261 min read
Account Settings User can view/edit account information as well as share the app with friends or leave feedback for KAS. To access account settings press the account icon at the bottom of the app Here you can view account login information. Note: You ...
29 Jun 20262 min read
Key Tips: You must modify the management code before you can add any other user code, id or card. Default management mode code: 888888 Solid RED led is the normal mode. Flashing RED LED is under some. Green LED flashes and relay fires when code/card ...
29 Jun 20262 min read
Key Tips: Default management mode code: 888888 Flashing RED LED is the normal mode. Solid RED LED is the management mode. Green LED flashes and relay fires when code/card is correct (or REX button grounded) Follow the below setups to get up and ...
29 Jun 20261 min read
Viewing the Unlocking Records Through the Mobile app, you can view the last 200* unlocking records for each lock so that you can see who has accessed the lock and when. Access the Unlocking Records Choose any lock from the eKeys list screen A list of ...
29 Jun 20262 min read
Installation and Setup Lineation Select your lock height, and place a marking on the door where you want the lock to sit From this marking, measure out the back set (60mm or 70mm provided with lock) Measure out the other markings required that are ...
29 Jun 20261 min read
Samsung S5 Samsung S6 Some Oppo phones
29 Jun 20261 min read
Unlock with RFID key cards or Fobs The E Touch Bluetooth Lock can be unlocked using RFID key cards or Fobs. It does not have the RFID antenna ON when the door is in standby. You have to touch the keypad to wake up the lock out of standby. Conduct ...