Legacy

Z-Wave – How to add a User Pin Code

Platinum Lock (SAL) – User Guide

Preface The SAL Platinum electronic lock is a standalone card operated lock. It does not require any software or supporting hardware to operate. OPERATIONS The unlocking modes available;   RFID Mifare S50 1K Mechanical Key for emergency access or ...

Z-Wave – How to Factory Reset

Activating the E-Touch Lock

Please see below for a YouTube video walkthrough on Activating a KAS eTouch Bluetooth Smart Lock ​ Or click the link below to be taken to YouTube https://youtu.be/tME26qs109c

Z-Wave Lock – Optimal polling interval for the control module

Manufacturer recommends maximum polling interval during setup of the lock device: 10800s polling This will minimise the time the lock connects to the Z-wave module and maximum the lock battery performance.

Z-Wave – Weather Rating

Yes, the KAS Z-wave digital lock can be used as an external door lock. It cannot be exposed to direct rain/wet weather. It can be installed on an outside door provided it has adequate partial or full cover so water does not leak into the keypad. The ...

ETouch Lock – How to reset the four digit App code?

How to Resolve In the event that you have forgotten your four digit App code. Delete the App from your mobile device Reinstall the App on your mobile device Log-in with the same  "Username", "Mobile number" and "email" When you get to enter your four ...

ETouch Lock – Latch not engaging when a valid code/card is presented

The spindle may have been dislodged from the lock face. Cause Incorrect installation a hard hit could knock the spindle lose if the door thickness is too large and the back handle in not packed out to support the spring Indications The internal ...

eKeys App – Send eKey not working – Error Operation returned an invalid status code “Unauthorized”

If you getting the below error message, when you are trying to send an eKey. Please check the following: " Error Operation returned an invalid status code 'Unauthorized' " It means there is already an email or mobile number attached to this eKey -> ...

eKeys App – Send eKey not working

If the 'Send eKey' button on the app is not working and returning an error message, try the following:   Correct details entered in the Mobile and Email fields To send an eKey to someone, you have to make sure their email and mobile number is entered ...

ETouch Lock – How to change the Motor

Know your Handle orientation  Refer to the picture below and see if you have a left handle lock or a right handle lock                               LEFT                                          RIGHT Unscrewing unscrew the screws marked on the ...

ETouch Lock – Updating your Account Settings

Account Settings User can view/edit account information as well as share the app with friends or leave feedback for KAS. To access account settings press the account icon at the bottom of the app Here you can view account login information. Note: You ...

ETouch Lock – Can I Manage the Lock using Two Admin Accounts?

You can only manage the eTouch lock using one admin account. Also if you have activated the lock on one admin, you do not need to activate the lock again on another phone. You only need to activate the lock once. If you think having multiple admin ...

ETouch Lock – Factory Reset

How to Conduct a Factory Reset Complete the steps to factory reset the master programming code. When the lock will be in factory reset, the management pin code default of ‘123123’. All other programmed data will NOT be deleted. Open the battery cover ...

ETouch Lock – Keypad is not Waking Up (no lock response even after power cycle)

If you are touching the eTouch lock with your palm and the keypad is not waking up and if you have reset the lock and replaced the batteries multiple times, your device could be in bootloader mode. To get the lock out of bootloader mode all you have ...

ETouch Lock – Program or Delete an RFID Card/FOB

How to Add a RFID key card or FOB Conduct the following steps to enrol RFID key cards or FOBs to the lock.  You can enrol up to 80 RFID keycards or FOBs.  Assume master programming code is default: 123123. If you do not need to replace individual ...

AKM300 Setup Tips – Getting Started

Key Tips: You must modify the management code before you can add any other user code, id or card. Default management mode code: 888888 Solid RED led is the normal mode. Flashing RED LED is under some. Green LED flashes and relay fires when code/card ...

AKE-100/AKE-300 Setup Tips – Getting Started

 Key Tips: Default management mode code: 888888 Flashing RED LED is the normal mode. Solid RED LED is the management mode. Green LED flashes and relay fires when code/card is correct (or REX button grounded) Follow the below setups to get up and ...