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How to Resolve In the event that you have forgotten your four digit App code. Delete the App from your mobile device Reinstall the App on your mobile device Log-in with the same "Username", "Mobile number" and "email" When you get to enter your four ...
The spindle may have been dislodged from the lock face. Cause Incorrect installation a hard hit could knock the spindle lose if the door thickness is too large and the back handle in not packed out to support the spring Indications The internal ...
If you getting the below error message, when you are trying to send an eKey. Please check the following: " Error Operation returned an invalid status code 'Unauthorized' " It means there is already an email or mobile number attached to this eKey -> ...
If the 'Send eKey' button on the app is not working and returning an error message, try the following: Correct details entered in the Mobile and Email fields To send an eKey to someone, you have to make sure their email and mobile number is entered ...
Add a New Lock to your Smart Phone Ensure you have Bluetooth enabled on your smartphone Ensure the lock is powered with new batteries. Test it by wake up the keypad. Login to the mobile app Select ‘Add Lock’ on the tab bar Your phone will now search ...
ANDROID DEVICES ARE CURRENTLY EXPERIENCING SOME PROBLEMS WITH THE APP. ITEMS AFFECTED SYNCING THE LOCK TO AN ANDROID PHONE SENDING PINbCODES TO USERS PIN CODES NOT WORKING ON THE LOCK SMS NOTIFICATION AT SETUP SMS NOTIFICATION SERVICES KAS IS AWARE ...
How to set up? Login to KAS App and activate your new lock. See ‘Getting Started Guide’ online for instructions to setup/activate the lock. Tap the ‘arrow’ on the lock cell when it is highlighted and in range [IMPORTANT]. This ensures the clock is ...
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Power Cycle NEO Lock 1) Take only one battery out from the back. 2) Put your palm or four fingers and hold it on the keypad/face of the lock. 3) Now put the battery back in while holding the palm/fingers on the face. 4) Let go palm/fingers from the ...
Programming Guide This article is a compacted user guide. Please see full manual for further instructions and information Notes: To wake the etouch series lock you need to tap (wake up) the LED display with the palm of your hand. *[MANAGEMENT PIN ...
Know your Handle orientation Refer to the picture below and see if you have a left handle lock or a right handle lock LEFT RIGHT Unscrewing unscrew the screws marked on the ...
Account Settings User can view/edit account information as well as share the app with friends or leave feedback for KAS. To access account settings press the account icon at the bottom of the app Here you can view account login information. Note: You ...
Key Tips: You must modify the management code before you can add any other user code, id or card. Default management mode code: 888888 Solid RED led is the normal mode. Flashing RED LED is under some. Green LED flashes and relay fires when code/card ...
Key Tips: Default management mode code: 888888 Flashing RED LED is the normal mode. Solid RED LED is the management mode. Green LED flashes and relay fires when code/card is correct (or REX button grounded) Follow the below setups to get up and ...
Viewing the Unlocking Records Through the Mobile app, you can view the last 200* unlocking records for each lock so that you can see who has accessed the lock and when. Access the Unlocking Records Choose any lock from the eKeys list screen A list of ...
Installation and Setup Lineation Select your lock height, and place a marking on the door where you want the lock to sit From this marking, measure out the back set (60mm or 70mm provided with lock) Measure out the other markings required that are ...
Samsung S5 Samsung S6 Some Oppo phones
Unlock with RFID key cards or Fobs The E Touch Bluetooth Lock can be unlocked using RFID key cards or Fobs. It does not have the RFID antenna ON when the door is in standby. You have to touch the keypad to wake up the lock out of standby. Conduct ...