Find answers without digging.

Electric Strike Detail

Click Here to download the PDF VIDEO

Lock-S Lift Control

Designate card access to assigned floors Specifications  Wiring Diagram ​ Function Guest cards can only access the permitted floors by swiping the card. Example: If the room is on the third floor, the guest can only reach the third floor. When ...

Card not unlocking the door – Door LED fault codes

Lock-S – Resetting your lock with a System Card

If you are instructed to complete a 'Factory Reset'. Please conduct the following steps: By System Card Locate the original System Card used to initially program the door. Note: you cannot use the PDA. Ensure the System Card has the "Clear Function" ...

Neo Lock (Face) – “The administrator has not added any contents” message on the Neo Face lock

INFO If this message is shown on a new NEO face lock or a lock after it has been factory reset, the message is indicating that there has not been any authentication parameters set for the Admin user, once enrolling a Pin, Face or RFID tag for the ...

Energy Saving Device ESD920 DI Wiring Specification

Please click here to download the PDF This Device inputs 240V

Platinum Lock – Factory Reset

By System Card Locate the original System Card used to initially program the door. Note: you cannot use the PDA. Swipe the System Card once -> Red LED with rising tone Swipe the System card again -> Green LED with a single beep The lock is now ...

How to change the working mode on the ESZ950 / ESD950. DIP switches settings

Locating DIP switches DIP switches are located under the plastic front cover . If you do not have DIP switches, you will have a different model and can not change your mode Working Mode Options

Universal (Adel) Lock – Factory Reset

LMS Software – User Manual

Full User Manual and Quick Reference Guide

Fail to connect SQL Server

If you ever see this error when starting the ADEL software, follow the steps below to restart SQL: Windows 10 – Open ‘Computer Management’ by right-clicking the start icon (bottom left) NOTE: For Windows 7 – Left-click on the start icon and ...

Platinum Lock (LMS) – Low Battery Warning Tone Video

Platinum Lock (LMS) – Introduction Video

Platinum Lock – Hardware Installation

<br> Note: If the lock is meant to be used with KAS Access - It is the job of the installer, as part of the installation process, to pair the lock to the customer's account and name it with an easily recognizable ...

Platinum Lock (LMS) – Mechanical Key Override Function

how to put the lock in free passage mode

Lock-S Platinum Locks – Changing Batteries

​

LMS Software – How To Upload Data To Your Mobile Programmer

            1)  Plug Programmer into the computer using the USB-encoder's cable.       2)  Open LMS Software       3)  Select Upload Data (top left of page)       4)  Select Download Lock Data       5)  Wait for confirmation message       6)  Once ...