Please Note: There is no editing option to the mobile keys in the mobile App, In order to extend the mobile key you would need to delete the previous key first and then you would need to send the mobile key again with the new check in and check out ...
This means that the lock has not been initialized to the cloud console mode at the time of setup. You will need to reset the lock and re-setup the lock to your app Reset Instructions Please Click here for resetting your device.
Setup and Configuration To access the KAS Cloud Web Console you need to have the app and set up the hardware. (Skip if completed) Click here if you have not done this already Using the KAS Cloud Web console requires gateways Login Page Click on the ...
This message is a validation error. Solution If you are receiving this error message, please try the following. Force close the app. Reopen the app. If the message still appears please try restarting your phone. Open the app. If the message still ...
Information The Gateway is used to connect the lock hardware to the KAS cloud server. The gateway(s) need to be within range of all of the online devices which is best achieved by placing them in central and unobstructed locations. Mount the gateway ...
This error means there may be a connection issue between one of the following Gateway Online node Lock/ACR To resolve this issue, please try the following steps Check the connections of all 3 Power cycle the gateway Click here Power cycle the ...
Sharing the Mobile Key 1. Click on the Lock that you want tot send the key of and then click on share mobile keys. 2. Click on the "+" button 3. Fill up the information and click Share 4. Now your Guest need to download and install the ...
This process is only if using the KAS Cloud App (free account), if using the KAS Cloud Web Console generate pin codes from there. Step # 1: Click on your lock that you would like to generate the auto-gen pin code for. Step # 2: From a menu below ...
KAS Cloud App - Account Registration (Mobile App) Hardware Installation Account Registration (via Mobile App) and Hardware Activation is required before KAS Cloud Web Console is accessible. Download and Install the KAS cloud App using QR code below. ...
Setting up your Neo Cloud Lock/NEO ACR (Access Control Reader) DO NOT SET UP THE DEVICE UNTIL YOU HAVE INITIALISED THE LOCK TO CLOUD MODE Once you have power to the device, it will broadcast the SS number. The lock is in initialisation mode. You will ...