13 Jan 20253 min read
Premise This troubleshooting guide will have a collection of various errors that you may encounter when using the NEO Lock. Please refer to the Table of Content to locate your issue. Troubleshooting Can't pair the ACR/lock to the app If the lock does ...
14 Jun 202327 min read
Setting up KASAccess To start using KASAccess, you need to obtain login credentials from KAS. This can be done by contacting their customer service via phone or email. Once you receive your login details, you can log into KASAccess and access the ...
4 Nov 20222 min read
KASAccess Guest Keys - Bluetooth Guest Keys (Pin Codes or RFID Cards) when created have a Bluetooth key/s associated by default This is applied through the Unique Identifier section for new Guests, or if a Unique Identifier already exists please ...
26 Jul 20227 min read
ASAccess Mobile App & Web Console Gen 2 Lock & Gateway Activation Step 1 - Account Registration Please Note: In order to use KASAccess, you will require a new KASAccess account. Account registration for KASAccess is completed via ...
10 Feb 20212 min read
To download a PDF, Please see the attachment present on the bottom of this article. KAS - Keyless Access Security - Function Descriptions Functions Standalone (Offline) KASaccess Console (Cloud-based System) Lock-S (Reception Software System) OFFLINE ...
7 Oct 20203 min read
Setup and Configuration To access the KAS Cloud Web Console you need to have the app and set up the hardware. (Skip if completed) Click here if you have not done this already Using the KAS Cloud Web console requires gateways Login Page Click on the ...
1 Oct 202016 min read
API DOCUMENTATION for console.kas.com.au NEO CLOUD SMART LOCK NEO CLOUD ACCESS CONTROL Change Log 28/3/2021 Update response to include status codes for when requests timeout. Added information about static api key. Add RFID commands 10/12/2019 Added ...
23 Jun 20202 min read
Introduction The HAR300 Access Control is most commonly installed in common areas/gates/front doors for accommodation sites. This unit can also be used in conjunction with the Lock-S lift control system as the ID reader. Supporting technologies ...
18 Jun 20207 min read
Information The Gateway is used to connect the lock hardware to the KAS cloud server. The gateway(s) need to be within range of all of the online devices which is best achieved by placing them in central and unobstructed locations. Mount the gateway ...
9 Jun 20201 min read
This error means there may be a connection issue between one of the following Gateway Online node Lock/ACR To resolve this issue, please try the following steps Check the connections of all 3 Power cycle the gateway Click here Power cycle the ...
4 Dec 20197 min read
Requirements and Recommendations Gateways need to be installed in locations that can reach the lock hardware. There are many aspects to consider before installing the gateway which includes the following: location and distances for the best coverage ...
17 Sep 20192 min read
This product has been superseded with the Sub1 Gateway. Installation: · BLE Gateway installed on the roof above the position of a BLE ACS Reader · Distance from BLE ACS to BLE Gateway o Maximum: 10m radius line-of-sight. BLE ...
12 Sep 20191 min read
Web Console Click Here to sign in to your web console Enter your details and click login Now click on gateways Click on view history you will be able to see your gateway firmware version now KAS Access Click here to log into your KAS Access account. ...
27 Aug 201941 min read
KAS Lock-S Hotel Card Lock Software Module Introduction The KAS Lock-S Software must be activated with Serial number and Product ID. The authorized client must safeguard the unique Product ID assigned. An authorized person should be assigned to take ...
4 Jun 20196 min read
Setting up your Neo Cloud Lock/NEO ACR (Access Control Reader) DO NOT SET UP THE DEVICE UNTIL YOU HAVE INITIALISED THE LOCK TO CLOUD MODE Once you have power to the device, it will broadcast the SS number. The lock is in initialisation mode. You will ...
4 Jun 20192 min read
Introduction The Neo is a modern lock that appeals to the modern environment. It is a feature rich and durable lock hardware perfectly suitable to any type of accommodation site. Supports the latest technologies including: RFID technology Mobile ...